Return Policy

ABSOLUTELY NO RETURNS WITHOUT RETURN AUTHORIZATION NUMBER.

If you return the product without Digital Universe prior authorization, you agree to relinquish all right and title to and waive all claims against Digital Universe for credit related to such products

DEFECTIVE ITEMS

NON-DEFECTIVE ITEMS

Non-defective products will not be considered for the return regardless of the reason.

It is your responsibility to determine compatibility and fitness for use. We do not provide advice or recommendations on any products. Call manufacturer before you place the order if you have any questions or to verify if product will work for your application.

REFUSED DELIVERY

If you refused a delivery or if product is returned to us because you provided un-deliverable shipping address, re-stocking fee of 20% (or $5 minimum) plus $15 refused delivery fee will be deducted from your payment and shipping and handling will not be refunded.

NON-RETURNABLE ITEMS (unless damaged in shipping)

Large items (such as big screen TVs) contact manufacturer for repair or replacement

Software and DVDs exchange for the same title only if media is defective.

Consumables (such as toner, ink, paper) contact manufacturer for the replacement

For additional information regarding return policy, please contact DIGITAL UNIVERSE Customer Service at customerservice@diguniverse.com

Return Merchandise Authorization Form

Customer Service - customerservice@diguniverse.com

By Mail:

Customer Service
Digital Universe
8250 W Coal Mine Ave, unit 2
Littleton CO 80123
 

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